Pricing

Pricing that fits your business

Save 20% on annual plans + free onboarding!
Starter
$99
/month
$120
/month
Chat + Voice Calls
5 users included
For small businesses that only need WhatsApp, Viber and voice calls
Start for free
unlimited monthly active contacts

Additional users $20/month
All basic features:
1 local phone number
Calling
Messaging
Voice minutes included
Free onboarding for annual subscription
Core
$200
/month
$240
/month
Chat + Voice Calls
5 users included
For marketing and sales teams seeking the power of voice calls and chat via WhatsApp or Viber
Start for free
500 domestic call minutes*/month included

2000 monthly active contacts included

Additional users $40/month
All features from Starter plus:
Multiple number support
Unlimited broadcast messages
10 automation rules
Developer API
Free onboarding for annual subscription
Pro
$300
/month
$360
/month
Chat + Voice + Video
5 users included
For marketing and sales teams that need advanced integrations and capabilities
Start for Free
1000 domestic call minutes*/month included

5000 monthly active contacts included

Additional users $60/month
All features from Core plus:
Unlimited automation rules
Call recordings
Call transcriptions
Number masking
Restrict data exports
Webhooks
Dedicated account manager (20 user minimum)
Free onboarding for annual subscription
Enterprise
Talk to us
Talk to us
Chat + Voice + Video
Unlimited users
A tailored package with higher limits, more seats, and enterprise features
Contact Us
Unlimited users

Customised number of monthly active contacts
All features from Pro plus:
Private cloud
IP whitelisting
Phone number masking
Custom onboarding
Custom integration
Free onboarding for annual subscription
All Packages include
Reporting and analytics
Message broadcasting
Payment links
Integrated WhatsApp template management
Internal chat management tools
User management
Show Plan Features
Hide Plan Features
Starter
Start for free
Core
Start for free
Channels
WhatsApp Business API
✓
✓
✓
Viber official account
✓
✓
✓
Voice Calls
✓
✓
✓
Voice - Initial setup
IVR menu & business hours
✓
✓
✓
Call routing
✓
✓
✓
Ring groups
✓
✓
✓
Voice to chat transfer
✓
✓
✓
Voicemail
✓
✓
✓
Voice - Collaboration
Click to call extension
✓
✓
✓
Call transfer
✓
✓
✓
Call recording
✓
✓
1 month storage
✓
1 year storage
Call transcription
✓
✓
✓
Call monitoring
✓
✓
✓
Inbox
Team inbox
✓
✓
✓
Priority inbox
✓
✓
✓
Unattended conversation inbox
✓
✓
✓
Contact and conversation tag inbox
✓
✓
✓
Canned replies
✓
✓
✓
Contacts
Contact tags
✓
✓
✓
Conversation tags
✓
✓
✓
Contact activity history
✓
✓
✓
Contact lists
✓
✓
✓
Conversation management
Canned replies
✓
✓
✓
Conversation disposition
✓
✓
✓
Keyboard shortcuts
✓
✓
✓
Team collaboration
Transfer conversations
✓
✓
✓
Tag team members
✓
✓
✓
Private conversation notes
✓
✓
✓
Contact notes
✓
✓
✓
Broadcasts
Broadcast messages
✓
✓
✓
Broadcast personalisation
✓
✓
✓
Broadcast scheduling
✓
✓
✓
Broadcast analytics
✓
✓
✓
Broadcast from CSV
✓
✓
✓
Workflows & Automation
Flowbuilder
✓
✓
✓
Unattended conversation minder
✓
✓
✓
Automation rules & triggers
✓
✓
✓
Auto-resolve conversations
✓
✓
✓
Business & holiday hours
✓
✓
✓
Payments
Payment links
✓
✓
✓
Customised payment page
✓
✓
✓
No added fees charged by TalkHub
✓
✓
✓
Payment link expiry
✓
✓
✓
Card, FPX and e-wallet support
✓
✓
✓
User management
User auto-away
✓
✓
✓
Custom availability statuses
✓
✓
✓
Access controls
Granular user permissions
✓
✓
✓
Custom roles
✓
✓
✓
Tag access permissions
✓
✓
✓
List access permissions
✓
✓
✓
Reports & Analytics
Team performance reports
✓
✓
✓
User performance reports
✓
✓
✓
CDR reports
✓
✓
✓
Unattended conversation report
✓
✓
✓
Data security
Number masking
✓
✓
✓
Restrict data exports
✓
✓
✓
Integrations & APIs
Hubspot Integration
✓
✓
✓
Salesforce Integration
✓
✓
✓
Zapier app
✓
✓
✓
Context Panel API
✓
✓
✓
Bot & developer API
✓
✓
✓
Customer support
Knowledge base access
✓
✓
✓
Email support
✓
✓
✓
Priority chat support over WhatsApp
✓
$200/month
✓
$200/month
✓
$200/month
Dedicated account manager (20 user minimum)
✓
✓
✓
Chat usage
WhatsApp conversation fees
✓
As charged by Meta
✓
As charged by Meta
✓
As charged by Meta
Inbound WhatsApp messages
✓
Unlimited
✓
Unlimited
✓
Unlimited
Outbound WhatsApp messages included
✓
500/user/month
✓
1000/user/month
✓
2000/user/month
Viber messaging
✓
Contact us
✓
Contact us
✓
Contact us
Voice usage
Phone number included in plan
✓
1 local or toll-free
✓
1 local or toll-free
✓
1 local or toll-free
Outbound domestic calls included*
✓
50mins/user/month
✓
100mins/user/month
✓
200mins/user/month
Inbound calls (Toll-free excluded)
✓
Unlimited
✓
Unlimited
✓
Unlimited
Call rates
✓
Contact us
✓
Contact us
✓
Contact us
Multi-number support/Multi-DID support
✓
✓
✓

* Calls to USA, Canada, Singapore, Malaysia, HK, Australia and New Zealand. Additional calling bundles available. Terms of Use apply.

FAQs

Still have more questions?

Contact us
Do you have volume discounts for call minutes and other usage?

Yes, we are able to offer volume discounts for call or messaging usage. Please contact us for more information with your specific requirements.

Are voice call minutes included in my subscription?

Yes, call domestic voice call minutes are included in your subscription. These include land line and mobile calls to USA, Canada, Singapore, Malaysia, Hong Kong, Australia and New Zealand. Premium rate or special service numbers are not included. Contact us for competitive call rates to other destinations.

Are WhatsApp fees included in the subscription?

No, WhatsApp fees charged by Meta are not included in the subscription. You get 1000 service conversations free and additional conversations are will be charged based on prevailing Meta conversation rates. Additionally, TalkHub charges $0.006/outbound message beyond the included outbound message quota, inbound messages are free.

Can I use TalkHub for only voice or chat?

Yes, TalkHub can be used for only a single channel on any plan at the same subscription cost. If you have other requirements contact us and we will be happy to work with you on a custom solution.

What is a Monthly Active Contact?

A Monthly Active Contact is any contact you have interacted with through any channel over the calendar month. This includes sending or receiving a message, or making or received calls to the contact. Monthly Active Contacts scales and grows along with your success ensuring that you only pay for active interactions.

What if I exceed my Monthly Active Contact limit?

If you exceed your Monthly Active Contact limit you will be billed for any additional contacts in increments of 100 Monthly Active Contacts. You will be charged $5 per 100 Monthly Active Contacts. If you require a permanent increase, please contact us for a more cost effective solution.

Can I bring my own number?

In order for TalkHub to provide an integrated voice and chat experience, a new number is needed. We will help obtain a new phone number that can be used for both WhatsApp and voice calls.

What does the onboarding program include?

Our onboarding program is designed to help you incorporate best practice to improve conversion and revenue from inbound leads by combining WhatsApp and voice channels with support at every step of the journey.

How does TalkHub protect my data?

TalkHub is committed to safeguarding your data by utilizing modern encryption, granular access controls, and regular security audits. Our achievement of ISO 27001 certification underscores our dedication to upholding the highest standards in information security.

Still have unresolved question?

Contact us

Transform your sales process with TalkHub