Voice Recording
Pre-compose canned replies that can be assigned per group or globally
Call Transcription
Support for text, picture, video, file, voice memo and location messages
Multi-User Group Call
Display quoted messages sent by customers
Warm Transfer
Support for Whatsapp Template Messages for outbound messages
Customizable IVR Menu
Automatically survey customers to measure CSAT and gather feedback
Support Cold Calls
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Follow Up on Social
Automatically survey customers to measure CSAT and gather feedback
Call Queue
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Voicemail
Automatically survey customers to measure CSAT and gather feedback
Voice Greeting Management
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